Elting Mechanical Enterprises

You read it in all business books all the time about doing more than what is asked for, going the extra mile. Well, it really is true. I had a new inquiry call and by the time I could finally get in touch with him, he had already found someone else to help with the design work. During the conversation, he asked if I knew of good specialty vendor I could recommend. I said I'd look through my contacts and send him an email. I did compile the info and sent it to him.

Now here's the karma coming back. My client calls me a day later to ask if we can meet and discuss design project. It appears that the other guy bailed on him and guess who he calls to get help.

Its always good to go the extra mile.

Cheers,

Steve

www.eltingmechanical.com